Effective Date: 11-11-2024

At Swasthajiyo Wellness, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you register for and participate in our health coaching webinar ("Webinar"). By registering for the Webinar, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information when you register for the Webinar or interact with our services. The types of information we may collect include:

• Personal Information: Name, email address, phone number, and any other contact information you provide during the registration process.
• Payment Information: If the Webinar is a paid event, we collect payment information, such as credit card details or PayPal account information, to process your payment.
• Demographic Information: Information such as age, gender, and location may be collected to improve the quality and relevance of the Webinar.
• Webinar Interaction: We may collect information about your interaction with the Webinar, including attendance, participation in Q&A, and feedback provided during or after the event.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Process Your Registration: To complete your registration for the Webinar and send you confirmation details, reminders, and access links.
• To Improve Our Services: To tailor the content of the Webinar to your needs and enhance the overall experience, including tracking attendance and feedback.
• To Provide Customer Support: To respond to any questions or concerns you may have related to the Webinar or our services.
• To Process Payments: To securely process your payments for the Webinar and confirm your registration.
• To Send Updates and Promotional Content: With your consent, we may send you additional health-related information, upcoming webinars, courses, or promotions. You can opt-out of receiving such emails at any time.
• To Comply with Legal Requirements: We may use or disclose your personal data to comply with legal obligations or to protect our rights.

3. How We Protect Your Information

We take the security of your personal information seriously and use various safeguards, including:

• Encryption: Payment information is processed securely using encryption technology to protect sensitive data.
• Secure Access: Access to personal information is restricted to authorized employees and contractors who need it to perform their job functions.
• Data Storage: Personal information is stored in secure databases and retained only as long as necessary to fulfill the purposes described in this Privacy Policy.

Despite these measures, no data transmission or storage system is completely secure. We encourage you to take steps to protect your information, such as using strong passwords and logging out of accounts after use.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Third-Party Service Providers: We may share your data with trusted third-party providers (e.g., Zoom, PayPal) who assist with tasks like payment processing or webinar hosting. They are contractually obligated to protect your information.
• Legal Requirements: We may disclose your personal data if required by law, such as in response to a subpoena or government request.
• Business Transfers: In the event of a merger, acquisition, or sale, your personal data may be transferred. You will be notified if your information becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, or other tracking technologies to enhance your experience. These technologies help us:

• Analyze Website Traffic: To improve website content and functionality.
• Customize Your Experience: To personalize the registration process and communications.

You can manage your cookie preferences through your web browser settings. Note that disabling cookies may affect access to some website features.

6. Your Rights Regarding Your Data

Depending on your location and applicable laws, you may have certain rights regarding your data, including:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal exceptions.
• Opt-Out: Opt out of promotional emails by following the "unsubscribe" link or contacting us directly.
• Data Portability: Request a copy of your data in a machine-readable format for transfer to another service provider.

To exercise these rights, please contact us at swasthajiyo@gmail.com.

7. International Data Transfers

If you are located outside India, your personal data may be transferred to and processed in other countries where we operate. By registering, you consent to this transfer, and we will ensure appropriate safeguards are in place.

8. Children's Privacy

Our Webinar services are not directed at individuals under 18. We do not knowingly collect personal information from children under 18. If we discover we have collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted with an updated "Effective Date." We encourage you to review this policy periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Swasthajiyo Wellness
Email: swasthajiyo@gmail.com
Phone: 9899368604
Website: https://swastha.swasthajiyowellness.com/

By registering for and attending the Webinar, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described.